Shipping

Order Confirmation:
Shortly after you place your order, you will receive an order confirmation e-mail. This means that we have received your order in our system and pre-authorized your credit card for the purchase.  As soon as we receive your order, we reach out to our suppliers to confirm that products are in stock and available for immediate shipment.  If your item is on backorder or unavailable, we will reach out to you via e-mail.  If your item(s) are available for immediate shipment (within 2 business days), we will process the charges and submit the order for shipment.

Order Shipment:
If your order is stock and we process the charges to your credit card, it will ship within 2 business days from the date of your order.  We will send tracking information within 24 hours of your order leaving the warehouse to the e-mail address you provide when checking out.  If you do not receive tracking information from us within 3 business days of your order, feel free to follow up with us at sales@districtgrain.com.

Domestic Shipping:
District Grain's standard shipping uses FedEx and UPS Ground services.  
Most in-stock items leave the warehouse within 1 business day.
We ship from multiple warehouses around the United States. 
Delivery date may vary based on shipping method selected and distance from our warehouses.

Continental United States Shipping Costs:

Standard Shipping 0.00 lbs - 4.99 lbs $13.95 USD
Heavy Goods Shipping 5.00 lbs - 20.00 lbs $24.95 USD


Shipping to Alaska, Hawaii, and Puerto Rico:
Orders shipped to to Alaska, Hawaii, and Puerto Rico will be charged the 3 day expedited delivery charges. (Please see Expedited Shipping below.)

Shipping to Canada:
Orders shipped to Canada are mailed via USPS Priority Mail for a flat rate of $25.00.  This service generally takes 1 week.

Expedited Shipping:
District Grain offers expedited shipping on items to the continental US that guarantees delivery in 2-4 business days. Expedited charges are based on your sub-total.  Please add one business day for processing your order.

 Order Total $0-$49 $50-$99 $100-$299 $300+
3 Day $16.00 $20.00 $30.00 $50.00
2 Day $20.00 $25.00 $45.00 $70.00
Next Day $25.00 $35.00 $55.00 $95.00

International Shipping:
We ship internationally (to most international destinations) with USPS Priority Mail International for a flat rate of $55.00. This generally takes 1 week, however, it may take up to 4 weeks during busy seasons.
PLEASE NOTE - you are responsible for duties and taxes imposed by your country. For U.K. customers - the administrative fees and duties that you can expect to pay upon receipt average £16 - 20.

Cancellations & Refunds:
If you would like to cancel your order after it has already been shipped, you (the buyer) will be responsible for return shipping charges. Refunds will only be issued to the original credit card that you use when placing your order.
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